Read what our UK & Indian members have to say…

Read firsthand accounts from our BVCCA members. Whether you’re considering joining or simply want to know more, we hope these testimonials inspire you.

Foundation Course – Small Animal. “This course was packed with information and covered a wide range of small animal topics – all relevant to the job and giving a wider knowledge base.”

Sarah

Glad to finally get our reception team recognised for the hard work they do and to get some relevant training to their role.

Debbie

Practice Manager

The BVCCA Foundation Course was excellent for receptionists, reaffirming key skills and providing practical, day to day knowledge. The triage module was particularly valuable, and the communication skills section reinforced just how vital our role is. After completing the course, I feel more confident and positive about my work.

Rohan

The Foundation Course was very informative and interesting I have definitely learned a lot! I also liked that there were print outs provided so that I can have certain information to hand when needed that will be useful as my role as a veterinary receptionist.

Danielle. T.

Understanding the People Puzzle “Excellent course. For anyone that hasn’t had an interest in psychology this would be mind blowing for them”

Helen

The Purina ProPlan nutrition course was very informative and broken down into good chunks of information. Excellent slides to help retain information. Really enjoyed this course.

Yolanda

The Foundation Course was engaging, informative, and a great refresher on reception practices. I’d highly recommend it to my team, and the Veterinary Receptionist Reference Guide will be a valuable addition to our manual.

Kelly

The BVCCA Foundation Course covered many useful areas and has been extremely helpful for me as a new veterinary receptionist. I’ve learned a lot for my day-to-day role and look forward to learning more from future courses.

Joseph